Technical Support / Self-Help

If you are experiencing connection issues try these steps.

If you are experiencing frequent crashes try these steps.

If you experiencing audio problems try these steps.

If you experiencing performance issues try these steps.

Additional info: How To Use The Unlocked Camera

Frequently Asked Questions

Is PULSAR available for purchase on Steam?

Yes! You can visit the store page here: http://store.steampowered.com/app/252870

Is there an in-game tutorial?

Yes, you can visit The Academy on the game’s main menu. Additionally, if you want to learn about how to play and use the various ship systems, you can click here to view the manual!

How does the online multiplayer work? Does it require an account to play?

The online multiplayer does not require you to create a persistent account.

How can I contact you?

You can email us at team@leafygames.com

Can I stream and/or monetize game footage?

Yes! This is our written permission to do so.

Simulation or Game?

We like using the term simulation because it helps convey the fact that each starship is a large collection of systems and mechanics working together and reacting to its environment. However, this is a game first and foremost. Because of that, we aren't afraid to go outside the realms of reality if it makes the experience more enjoyable. This is not a 100% realistic simulation, it's a game with simulated elements.

What are the system requirements?

At this time the game is under a constant state of change. Because of this, it can be difficult to determine the minimum specs the game will require to run properly. If you are unsure if you meet the specs below, we urge you to reconsider before purchasing the game.

OS: Windows, Mac or Linux
CPU: 2 GHz Dual Core
GPU: Intel HD 5000 (Shader Model 3+ support required)
Hard Drive: 10 GB
RAM: 4 GB

Player versus player modes?

PULSAR was designed from the ground up to be cooperative in nature. None of the mechanics are prepared to handle the specific challenges of PvP combat. We believe that this focus on pure cooperation will enable us to create an experience that is unique and feasible by our small team.

Singleplayer?

We do offer AI crew bots that can take over unfilled roles, but the game is very teamwork heavy so the recommended experience is with multiple people. Using AI crew bots in offline mode offers more control as you can pause the game at will and change your AI priorities on the fly.

Mod support?

Mod support is outside of the scope of PULSAR as it stands.

Virtual Reality support?

PULSAR supports both the Oculus Rift and HTC Vive headsets! It also supports motion controllers for both systems.